Useful facts & information
TERMS OF CANCELLATION, SUMMER 2020
Summer 2020 has turned out to be different from anything any of us could have imagined. We have been forced to modify or postpone various things in line with government measures. The most important thing is that you feel safe and in good hands. In times like these, flexibility is more important than ever. To ensure that you can make plans for your holiday without any stress.
We have therefore modified out terms of cancellation for summer 2020: you can now cancel your holiday FREE-OF-CHARGE up to 7 days before the arrival date. But of course, we would love it if you decide instead to postpone your trip and come to visit us in Lech at a later date.
- Please finalise your reservation with written confirmation.
- The room is available from 3.00 p.m. on your day of arrival
- Please vacate the room by 11.00 a.m. on your day of departure, you are still welcome to use the Aurora Private Spa for the whole day.
- Free parking space in the underground garage for your car
- We inform you about all the useful facts, cancellation terms and conditions and European travel insurance in our reservation correspondence.
- GTCs in accordance with www.hotelverband.at and on our website.
- Obedient dogs €20 per day without food + one-off final cleaning charge €30.00.
- Supplements: Local tax €2.40 per person/day (aged 15 and over)
- Short 3 or 4 night breaks can be booked if you arrive on Sunday or Monday or depending on the booking situation.
Please do not hesitate to contact us if you need more information. Enjoy your time with us at the Hotel Aurora.