Useful facts & information
TERMS OF CANCELLATION, WINTER 2020
In times like these, flexibility is more important than ever. To ensure that you can make plans for your holiday without any stress.
We have therefore modified out terms of cancellation for winter 2020/2021: you can now cancel your holiday FREE-OF-CHARGE up to 2 weeks before the arrival date (except Christmas, New Year's Eve, carnival, main holiday periods). However, we would be glad if you decided instead to postpone your trip and come to visit us in Lech at a later date.
Due to the current situation, we recommend that you take out a travel insurance. You can find the latest information here.
- Please finalise your reservation with written confirmation.
- The room is available from 3.00 p.m. on your day of arrival
- Please vacate the room by 11.00 a.m. on your day of departure, you are still welcome to use the Aurora Private Spa for the whole day.
- Free parking space in the underground garage for your car
- We inform you about all the useful facts, cancellation terms and conditions and European travel insurance in our reservation correspondence.
- GTCs in accordance with www.hotelverband.at
- Obedient dogs €20 per day without food + one-off final cleaning charge €30.00.
- Supplements: Local tax €3.20 per person/day (aged 15 and over)
- Short 3 or 4 night breaks can be booked if you arrive on Sunday or Monday or depending on the booking situation.
Please do not hesitate to contact us if you need more information. Enjoy your time with us at the Hotel Aurora.